Privacy Policy

Introduction

A-1 Pest Control ("we," "us," or "our") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

A-1 Pest Control is located at 209 Harris Street SW, Coeburn, Virginia 24230. If you have any questions about this policy, you can reach us by email at sales@a1pestcontrol.net or by phone at (276) 325-2940.

Information We Collect

We collect personal information that you voluntarily provide to us through our website's contact form. The information we collect includes:

• First name
• Last name
• Email address
• Phone number
• Service needed
• Message (additional details about your pest control needs)

We do not collect personal information through any other means on this website. We do not use analytics tracking tools or collect browsing behavior data.

How We Use Your Information

The personal information you provide through our contact form is used solely for the following purposes:

• To respond to your inquiry or service request
• To schedule pest control services
• To provide you with a quote or estimate
• To communicate with you about services you have requested

How Your Data Is Processed

Our contact form submissions are processed through Netlify Forms, a third-party form handling service provided by Netlify, Inc. When you submit the contact form, your data is securely transmitted to and stored by Netlify's infrastructure. You can review Netlify's privacy policy at netlify.com/privacy.

Third-Party Services

Our website uses the following third-party services to deliver content and functionality:

• Tailwind CSS via CDN (cdn.tailwindcss.com) -- used for styling the website
• Google Fonts (fonts.googleapis.com / fonts.gstatic.com) -- used to load the Inter typeface
• Netlify Forms -- used to process contact form submissions

These third-party services may collect certain technical information (such as your IP address or browser type) as part of delivering their services. We encourage you to review the privacy policies of these providers for more information about how they handle data.

Cookies

Our website does not set any cookies on its own. However, the third-party CDN services we use (such as Tailwind CSS and Google Fonts) may set cookies or use similar tracking technologies as part of their content delivery. We do not control the cookies set by these third-party services. Please refer to their respective privacy policies for details on their cookie usage.

Data Retention

We retain contact form submissions only for as long as necessary to respond to your inquiry and fulfill your service request. Once your request has been addressed and there is no ongoing business need to retain your information, your data will be deleted from our systems.

Data Sharing and Selling

We do not sell, trade, rent, or otherwise share your personal information with third parties for marketing purposes. Your data is used exclusively to provide the pest control services you have requested or inquired about.

Your Rights Under the Virginia Consumer Data Protection Act (VCDPA)

As a Virginia-based business, we respect the rights granted to consumers under the Virginia Consumer Data Protection Act (VCDPA). Under this law, you may have the right to:

• Confirm whether we are processing your personal data
• Access your personal data
• Correct inaccuracies in your personal data
• Request deletion of your personal data
• Obtain a copy of your personal data in a portable format
• Opt out of the sale of personal data (we do not sell personal data)

To exercise any of these rights, please contact us by email at sales@a1pestcontrol.net. We will respond to your request within 45 days as required by law.

Requesting Data Deletion

You may request the deletion of your personal data at any time by emailing us at sales@a1pestcontrol.net. Please include your name and any relevant details so we can locate and remove your information. We will process your request promptly and confirm once your data has been deleted.

Children's Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us at sales@a1pestcontrol.net.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: